Thank you to our host for the meeting, Oskar Bucher who is the Plant Manager for Northwest Christian University. Our primary discussion topic for the meeting was access controls, with additional topics being discussed including: roof replacement, repairs, vendors and consultation
Our January 2017 LFMC meeting started with a tour of the recent card lock upgrades to the Morse Events Center at Northwest Christian University. This access control upgrade was a collaborative effort between facilities management, IT and their trusted vendor (and LFMC contributor) Eddie Martinez with Eugene Lock & Safe. As many facilities managers are familiar with the process of tracking physical keys is cumbersome and leave more potential for missing keys in the hands of unknown persons. With the new system there are only a few NCU personnel who have master keys while nearly all other staff, students and vendors have card lock access which can be easily assigned, managed and maintained by the University.
One organization noted that when they tracked the physical keys they estimate that only as high as 60% of keys are returned. For those that are still utilizing keys, the proper labeling of keys is essential to any form of tracking. Another organization noted that a master key was turned in and was left in an open drawer in a high traffic area. Management of any key and/or access control system requires collaboration with multiple departments in the organization, some facilities managers noted the frustration of trying to get support from leadership to enforce tracking.
An area of exposure that still exists with an updated card lock system is tailgating at an open door where multiple employees will enter with only one card swipe, demonstrating that regardless of how advanced your system is there is always potential for human overrides. Key card access enables much greater ease in creating access, tracking authorized persons and eliminating expired access or cards. Many organizations have either auto disable from extended periods of lack of use or will go through access review in set intervals, this may require collaboration with human resources to update when an employee is no longer with the organization or has received a reduced access level.
Card lock systems call enable lock down features for a building or in the case of NCU for campus wide lock out that will occur within seconds of entry of the hot code. Many systems will interact with ADA features in a variety of ways which is essential for many organizations. A downside to some systems that was noted by Eddie Martinez of Eugene Lock & Safe is that many major manufacturers will discontinue after 5-7 years which is an important area to identify when selecting a system. Knowing whether the hardware will change, whether parts will be available and whether the system will integrate with other systems are all important items to identify when selecting an access control system.
Encryption systems, wireless frequencies and security requirements are also important considerations. Most wireless access control systems run on a frequency that is different than standard wifi and will also have additional encryption build into the the software. Understanding your needs as an organization is important when selecting software systems. A question was raised about the costs associated with maintenance of software based systems which was primarily discussed as a benefit when compared to locksmith related costs and the ease of wireless based software enabling 24 hour access to the system. With many alarms being noted as false alarms, several managers were able to reduce costs and needless response by changing initial notifications being directed to local building managers prior to escalation.
A side discussion was brought up as another member organization is dealing with a failing Steven's membrane roof on their building. Discussion about local vendors, roofing types, repair approaches and a potential consultant that other organizations have utilized.
NEXT MEETING: LFMC February 2017 meeting will be hosted by Mark Schmidt and RG Media (Register Guard) we will have a brief tour of the facility and then will discuss Return On Investment ideas. Keep updated on the details through our MEETINGS page.
If you are a local facilities, maintenance and/or risk professional and either have not applied for membership or haven't renewed your information this year, please do so at your earliest convenience HERE. To read and understand a bit more about the ideology in the formation of our peer driven group, you can read the article published through Facility Executive HERE.
While many professional groups collect fees from all parties including their members, meeting attendees, advertisers as well as vendors/sponsors, Local Facilities Manager's Connection (LFMC) has chosen not to charge members annually nor for meeting attendance. As a facilities, maintenance and/or risk professional you may have had to pay several hundred dollars for an annual membership as well as a monthly fee to attend a meeting and receive lunch, while this capital allows the parent organization to provide additional resources our group has decided that we will follow a structure that does not charge the members who are the core of the group. Many of these same organizations that charge their members are also charging vendors for membership, attendance, advertising, meeting sponsorship and conferences, in addition to the monies already collected from facilities members. As discussed in an interview last year, it is encouraging to find organizations such as NFMT that provide services to facilities professionals without charge (their conferences are free to attend) as they recognize that working with their partners (vendors) creates enough capital to extend services to their membership (read more in our LFMC interview with NFMT HERE).
For Local Facilities Manager's Connection we want to update our member contact information, gather some data and ensure that those who wish to receive exclusive interaction are identified properly. If you are a local facilities, maintenance and/or risk professional and either have not applied for membership or haven't renewed your information this year, please do so at your earliest convenience HERE. To read and understand a bit more about the ideology in the formation of our peer driven group, you can read the article published through Facility Executive HERE.
Our focus at LFMC is value. We create value for our members through:
1. LFMC membership is FREE - while you can donate or opt to pay what you think membership is worth, you are not required to pay for your membership. We found that many local facilities, maintenance and risk professionals were not able to attend other organization because of the annual fees and monthly dues/charges. At LFMC we run lean and mean by keeping our cost as a group rather low, by doing so we are able to continue offering membership and attendance for FREE. With additional resources from members, organizations and partners we would be able to explore additional outreach, materials and social options.
2. LFMC attendance is FREE - facilities managers will not be charged to attend meeting, we are able to keep our costs for meetings at a minimum because local members open their facilities to host the meeting and often provide simple refreshments such as coffee and pastries at their own cost. LFMC members and their organizations make our costs minimal for hosting meetings and rather than profit from that by charging for attendance we make attendance FREE. We have started reaching out to value added vendors, partners and potential sponsors but as discussed as a group we will be selective in doing so.
3. LFMC is peer to peer and discussion based - many professional organizations, whether they focus on facilities or other industries, run a format of vendor presentation and then a lecture on a topic. Our members have continued to express that we feel our greatest value comes from mining the knowledge, experience and discussing relevant issues from within our local resources. As such our structure is to tour local facilities, review recent projects and open the floor for discussion around a particular topic so that our local facilities professionals can share their insights, questions and resources. For LFMC meetings we pick a topic of the month and focus our discussion on that, often additional topics are raised as in facilities management something new is always popping up.
4. LFMC's approach to vendors - if you have attended networking meetings than you are all to familiar with the meeting where you discover that there is an abundance of vendors and very few peer professionals in the meeting. In keeping with the LFMC focus on value, our members have expressed that we will be selective in the vendors, partners and sponsors that we invite to interact with our group. We welcome the input of professionals in field that we have needs for interaction with vendors but want to ensure that representatives from outside organizations understand the vision and values of our group. This also creates value for those partners that interact with LFMC as they are not going to find themselves surrounded by competitors within their industry but rather will be a part of something intimate within the group.
5. LFMC membership - while most of the monthly information and weekly updates come through the website and/or email which is distributed to our "broad" email list (all emails BCC), there are conversations that happen through our exclusive "member" email list (all emails visible). If you would like to be included in our email list contact us HERE and if you would like to apply for membership to be included in exclusive discussions please fill out the form HERE. LFMC also communicates through Twitter, LinkedIn and Facebook. You can read more about the concepts behind the formation of our group in the article published through Facilitiesnet HERE.
If you want more information about LFMC or would like to meet for coffee with a representative - please contact us HERE.
If you would like to discuss becoming a partner, sponsor or advertise with LFMC - please contact us HERE.
If you would like to apply for membership and/or renew your information - please fill out our membership form HERE.
[LFMC] Local Facilities Manager's Connection - peer to peer networking
Meet in the main entrance for the NCU Morse Events Center (gymnasium), we will have open networking and wait about 10 minutes before we start our tour of the facilities. We will have the opportunity to tour the Morse Center and a recent access controls upgrade that Oskar and the facilities team performed for the structure with the assistance of Eugene Lock & Safe Company. There will be a time to tour the the facility, discuss access controls and interact with LFMC member Oskar Bucher (NCU) and Eddie Martinez (EL&S). At the completion of the tour we will transfer to the Burke-Griffith Hall banquet room for introductions, networking and further discussion. Presentation will open group discussion by all facilities, maintenance and risk professionals in attendance for the monthly LFMC meeting.
Join your local peers in facilities management as we discuss issues relevant to our profession and our region. To find out more about Local Facilities Manager's Connection, please REGISTER for the meeting through our LFMC contact page.
NEXT Meeting: Thursday 02/16/17 @ Register Guard -Return on Investment Ideas
Thank you to this month's sponsor - Eugene Lock and Safe serving as the complete lock shop for Lane County facilities professionals. Read about Eddie Martinez in the recent Register Guard article covering his receipt of the 20 Under 40 award - Call Eugene Lock and Safe 541.689.2277
LFMC Articles in trade publications
Business Coaching & Consutling